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Customer Relations Coordinator

Norbar UK


Job description

Customer Relations Co-ordinator (6-9 Month Maternity Cover)

Norbar Torque Tools Ltd., the world leading torque tool manufacturer has a vacancy for an experienced individual to join the Customer Relations Team.

The successful candidate will be responsible for liaising with our global customers and understanding their needs in order to process complex orders and support after sales service.

You will need a high degree of computer literacy and an understanding of data accuracy. As the first point of contact for our customers worldwide, you must be able to demonstrate an excellent telephone manner together with the ability to communicate in accurate written English.

You must have previous experience in a customer focused environment. Experience of working with products in an engineering or manufacturing industry would be a distinct advantage but not essential.

Training will be provided to understand our products and services in order to help identify our customers’ requirements.

In return for a 38½ hour week, we can offer a starting salary of £30,777

Norbar also offers a non-guaranteed bonus, generous contributory pension scheme, employee assistance programme, life assurance, an award-winning restaurant, plus other lifestyle benefits.

Closing date for applications: Thursday 30 May 2024

We reserve the right to interview and appoint before the closing date

Job type